Intercultural Communication
Evaluates your ability to perceive differences in communication styles, check your understanding rather than assume, and adapt the way you interact with people from other cultures, without reducing a person to their origin.
The intercultural communication test assesses how you interact with people whose codes differ from yours: attitudes to hierarchy, ways of voicing disagreement, the weight given to relationships, the sense of time or the level of formality. With a subsidiary, a foreign supplier or within a diverse team, these gaps quickly lead to misreadings. An email taken as blunt, a meeting that leaves people uneasy, a colleague wrongly labelled: the skill lies in spotting these mismatches and adjusting how you communicate, without boxing anyone into a stereotype about where they come from.
This online test observes your reactions in commercial, managerial and institutional exchanges. It is useful for candidates who will work with other countries and for recruiters filling roles exposed to partners, clients or colleagues from varied cultures.
What this test measures
- Reading a counterpart's unspoken signals: tone, hesitation, indirect phrasing or evasive answers.
- How you make sure of mutual understanding when the other person's style leaves room for doubt.
- Response to generalisations about a country or group, whether voiced by yourself or a colleague.
- Adjusting register, formality and the way you express disagreement or turn down a request.
- Handling a cultural faux pas made by yourself, a colleague or a newcomer.
Examples of situations in the test
- 1A hotel industry negotiation in which the foreign counterpart shows no visible reaction to a price proposal.
- 2A colleague at a logistics company, used to a strong hierarchy, goes quiet whenever senior management is present.
- 3A foreign supplier keeps delivering late and a colleague immediately puts it down to their culture.
- 4A delegation from a foreign public body is expected and nobody knows its protocol customs.
About this test
This test uses situational judgement tests (SJT), true/false questions and prioritisation exercises to assess your real behaviours. Each answer is weighted: there is no obvious "wrong" answer.
How to read your result
High result
A high score reveals someone who interprets unfamiliar behaviour cautiously, checks before drawing conclusions and adapts their style without losing clarity. They build lasting trust with people very different from themselves.
Result to develop
A score to develop suggests a tendency to read others through your own codes. The report offers concrete ways to decode exchanges with people from other cultures more accurately and reduce misreadings.
Roles where this skill is decisive
- Export manager
- International cooperation officer
- Multicultural team manager
- International buyer
- International consultant
- Partnerships manager
Who is it for?
Candidates & Professionals
Assess your behavioural skills through realistic scenario-based questions. Get a detailed AI report on your strengths and development areas.
Recruiters & HR
Integrate this test into your selection process to objectively assess your candidates' soft skills.
Frequently asked questions
Do I need to know about many countries' cultures to do well?
No. The test does not check encyclopaedic knowledge about any country. It looks at how you approach a difference in style: curiosity, caution in interpretation and the ability to adjust how you communicate. The scenarios deliberately avoid singling out a specific nationality, so that they assess a skill you can carry into any international context.
How does it differ from the International and Multilingual Teams test?
This test focuses on communication codes: directness or indirectness, attitudes to hierarchy, the role of relationships, humour and formality. The International Teams test is more about the practical running of a multi-site team, such as the working language, time zones or local rules. The two complement each other for a role with heavy international exposure.
Can I prepare for this test?
The best preparation is to reflect on your own experiences with people from other countries or backgrounds: what you misread and what made the exchange easier. Since questions are drawn at random and answers are weighted, memorising answers is pointless. Free mode lets you get an initial diagnosis.
Which roles is this test relevant for?
It suits any role in regular contact with other countries: international trade, purchasing, cooperation, consulting, managing diverse teams or serving international customers. The company adds it to a recruitment campaign and receives, for each candidate, a behavioural report that sheds light on how they handle cultural differences day to day.