Professional Written Communication
Evaluates your mastery of written communication in a professional context: emails, reports, meeting minutes, messages and formal documents.
The written communication test assesses how you handle everyday workplace writing: emails, follow-ups, reports, minutes, internal memos and sales proposals. Written words stay, travel, get forwarded and commit both the author and the company. A vague subject line, a misjudged tone or a request buried mid-text is enough to delay a decision or upset a client. Writing well is an operational skill, not a cosmetic one.
This online test does not ask you to write: it confronts you with concrete writing choices before, during and after a message is sent. Replying to an irritated client, spotting a mistake after sending, submitting a document to senior management, receiving sensitive information by mistake. It gives candidates insight into their writing habits and helps recruiters assess roles where writing is part of the job.
What this test measures
- Preparation of a written piece according to the recipient, the purpose and the expected formality.
- Structuring of long documents such as reports, meeting minutes or sales proposals.
- Choice of tone in sensitive messages: refusals, apologies, complaints, pointing out an error.
- Management of recipients, copied contacts and email threads involving several people.
- Approach to proofreading, confidentiality and follow-up once a message has been sent.
Examples of situations in the test
- 1Replying in writing to an unhappy travel agency client who is using an aggressive tone.
- 2Following up with an industrial supplier who has gone quiet for several days on a pending file.
- 3Drafting a reasoned budget request for local government management that is easy to decide on.
- 4Stepping into a long email thread between bank departments where confusion has set in.
About this test
This test uses situational judgement tests (SJT), true/false questions and prioritisation exercises to assess your real behaviours. Each answer is weighted: there is no obvious "wrong" answer.
How to read your result
High result
A high score reveals someone whose writing suits its reader, is easy to act on and stays controlled in sensitive situations. They can be trusted with high-stakes written exchanges.
Result to develop
A score to develop signals writing habits that are still uneven across contexts, for instance with a delicate message or a long document. The report shows where to focus effort.
Roles where this skill is decisive
- Executive assistant
- Customer account officer
- Legal counsel
- Communications officer
- Administrative manager
- Account manager
Who is it for?
Candidates & Professionals
Assess your behavioural skills through realistic scenario-based questions. Get a detailed AI report on your strengths and development areas.
Recruiters & HR
Integrate this test into your selection process to objectively assess your candidates' soft skills.
Frequently asked questions
Does the test check spelling and grammar?
No. The test includes no dictation and no free writing, so your spelling is not marked. It assesses your judgement in workplace writing situations: how you prepare, organise, phrase and follow up a written piece. For a role where language quality is critical, it works best alongside a writing exercise during the interview.
Can I take this test in English or Arabic?
Yes, the test is available in French, English and Arabic. The scenarios deal with workplace practices common to most companies: emails, reports, internal memos, exchanges with clients or partners. A company can therefore assess candidates who will work in different languages against the same framework.
For which hires is this test most useful?
For any role where a large share of the work happens in writing: executive support, remote customer service, legal and administrative functions, account management, communications. Added to a campaign, it lets you compare candidates on a common basis before the interview, thanks to an AI-generated behavioural report.
How can I improve after an average score?
The end-of-test report lists your strengths, areas for growth and practical recommendations. Pick one or two areas and apply them to your real writing for a few weeks, for example your meeting minutes or client replies. Then ask a trusted colleague what they take away from some of your messages.